Privacy Policy

At ResolutionExperts.com (“We”, “Us” or “Our”), we respect the privacy of visitors (“You”, “Your”) and take the protection of your privacy very seriously. This Privacy Policy covers our collection, use and disclosure of information we collect through our website and service, ResolutionExperts.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. The use of information collected through our service shall be limited to the purpose of providing the service for which you have engaged us.

If you have objections to the Privacy Policy, you should not access or use any of the web pages of ResolutionExperts.com (collectively referred to hereinafter as the “Site”). We encourage you to regularly review our Privacy Policy as we may need to change the policy from time to time. We will post those changes on the Site, accessible through this Privacy Policy web page, so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone.

About the Site and Collectors of Information
The Site is owned and operated by Andrew Silver, M.A.

Our mailing address is:
ResolutionExperts.com
17308 Grand Central Way
Cornelius, NC 28031

You can also email us at [email protected].

The Site may contain links to other websites, such as our sponsors’ websites or links to booksellers, that may offer products or services that you might find useful. These websites may request information from you. In such instances, the collection and use of your personal information will be governed by the privacy policy applicable to that website. We do not control the privacy policies, contents or links that appear on any third party websites. We encourage you to review the privacy policies of any third party websites or services before providing any of them with your personal information.

How and Why We Collect Information
We collect your information in order to record and support your participation in the activities and services you select. If you register for a class or seminar, for example, the information is used to reserve your seat, to track your preferences, and to keep you informed about the class or seminar and related events.

As a visitor to the Site, you can engage in many activities without providing any personal information. In connection with other activities, such as utilizing registration for a class or seminar, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including ZIP code), e-mail address, telephone, and other personal information. If you do not provide the required data with respect to a particular activity or service, you will not be able to engage in that activity or service. In all cases, we will collect personal identification information from you only if you voluntarily submit such information to us. We will also tell you how we use your information or if we share it with another party. Except as otherwise provided in this policy, we will never intentionally disclose any personal identification information about you as an individual user to any third party without first having received your permission.

If you supply us with your contact information you may receive periodic e-mails, mailings or calls from us with information on new products and services, important issues, or upcoming events. If you wish to be removed from any postal, email, phone, or other lists, simply click on the “Unsubscribe” link in the email or let us know by emailing us at [email protected]. You can also write us using the mailing address above. Please provide us with your exact name, email address, mailing address, and phone. We will respond to your request within 30 business days.

When you use the Site, we or our authorized technology services provider may also collect certain technical and routing information from you to facilitate your use of the Site and its services. We use this information to administer the Site and to understand and measure traffic patterns on the Site so that we know which areas of our sites are favorites of our visitors, which areas need improvement, and what technologies are being used so that we may continually improve the Site. This information is collected in aggregate form, without identifying you or any user individually. We may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes. This data is often tracked by us and our technology services provider by using “cookies” during your visit. A cookie is small amount of text that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables us to record your preferences. It cannot be executed as code or deliver viruses. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.) Click here for information on our Cookie Policy.

Exceptions to Policy
While we are committed to keeping your information secure and private, we have the following exceptions to our privacy policy: We will release specific information about you or your account to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if there is an attempted breach of the security of the Site, or a physical or property threat to you or others. We may also transfer user information, including personally identifiable information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate change.

Further, the information you enter when making a purchase or an online donation will be shared with payment processors, financial gateways, and your credit card company to authorize credit card payments. Such information may also be shared with necessary third parties solely for the purpose or carrying out the transactions.

Please note that if you give out personal information online through a discussion board or posting website, that information can be collected and used by third parties. Although we strive to protect our users’ privacy, we cannot guarantee the security of information you post in these forums. You disclose such information at your own risk.

Submissions Policy
You acknowledge and agree to the following terms and conditions when submitting any ideas, secrets, suggestions, materials, videos, photographs, etc., to us by email, via comments you submit or through our Site entry forms (hereinafter, the “Submissions”):

1. The Submissions will be shared with our staff and appropriate partners or officials at our discretion.
2. We are not obligated to use your Submission or to pay you for any Submission.
3. It is possible that similar Submissions may be submitted to us by multiple sources and that a Submission may be similar to ideas generated or developed independently by us.
4. All Submissions shall become the property of ResolutionExperts.com and will not be subject to any obligation of confidentiality. We shall not be liable for any use or disclosure to a third party of any of the Submissions.
5. ResolutionExperts.com shall exclusively own all known or later existing rights to the Submissions worldwide and shall be entitled to the unrestricted use of the Submissions for any purpose without compensation to the provider of Submissions.
6. ResolutionExperts.com reserves the right to delete or change due dates for Submissions, or other specifics, as it deems necessary in its sole discretion.

Persons Under the Age of 18
We strongly urge all parents to participate in their children’s exploration of the Internet and any online services, and to teach their children about protecting their personal information while online.

The Site is not directed to persons under the age of 18. We prohibit registration by persons under the age of 18 for all interactive portions of the Site including chats, blogs and message boards. We will not knowingly collect personally identifiable information from persons under the age of 18.

Security
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us.

The personal information that you provide in connection with registering yourself for our coaching sessions, classes and seminars is classified as Registration Information. Registration Information is protected. Where applicable, access by you to your Registration Information is available through a password and unique customer ID selected by you. You are responsible for maintaining the confidentiality of your information and password. You shall be responsible for all uses of your registration, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your registration or password.

Social Media Features
Our Site includes social media features, such as the Facebook “Like” button. These features may collect your IP address and the page you are visiting on our Site. It may also set a cookie to enable the features to function properly. Social media features are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

Updating Information
You have the right to access, correct and/or delete your personal information at any time. If you would like to review or edit any personal information we have retained about you as a registrant to our coaching sessions, classes or seminars, please send us an email or write to us at the mailing address above. Please include your name, address and/or e-mail address when you contact us. We will respond to your request within 30 business days.

Unsubscribe
If at any time you would like to stop receiving information from us via email, simply follow the instructions at the bottom of our e-mail to you, email [email protected] or contact us at the mailing address above. You should be aware, however, that it is not always possible to immediately remove or modify information in our databases and servers although we will always make reasonable efforts to do so upon your request.

Transfer Consent
When you submit personal information through the Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which we or our technology services provider operates including, without limitation, the United States. By using the Site, participating in any of our services and/or providing us with your information, you consent to this transfer.

Privacy Complaints
We take your privacy concerns seriously. If you believe that we have not complied with this Privacy Policy with respect to your personal information, you may write us or email us. In your correspondence, please describe in as much detail as possible the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your complaint promptly and respond within 30 business days.

Your Acceptance of These Terms
By using the Site, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use the Site. Your continued use of the Site following the posting of changes to these terms will mean that you accept those changes.